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2021 Toyota RAV4 Prime Recall: During certain cold weather driving conditions, while driving in EV Mode…

NHTSA campaign 23V041000 · Electrical System · filed Feb 2, 2023 · verified Jul 30, 2026

Units reported
17K
Manufacturer
Toyota Motor Engineering & Manufacturing
Risk
Crash / injury
Owner letters
Mailing began Feb 27, 2023

The defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime Plug-In Hybrid vehicles. During certain cold weather driving conditions, while driving in EV Mode, the hybrid vehicle control engine control unit (HEV ECU) software may cause the hybrid system to shut down if the accelerator is rapidly pressed to further accelerate the vehicle, resulting in a stall.

The risk

An engine stall increases the risk of a crash.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Dealers will update the HEV ECU software, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA01.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

MakeModelModel years
ToyotaRAV4 Prime2021

Related recalls

All Toyota RAV4 Prime recalls → · All Toyota recalls →

Source: NHTSA recall database, campaign 23V041000 (manufacturer number 23TA01). Data last verified Jul 30, 2026.