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2021 Mercedes-Benz AMG GLE53, 2021 Mercedes-Benz AMG GLE63, 2021 Mercedes-Benz AMG GLS63 and 8 other models Recall: Air conditioner drain hoses may have been incorrectly installed, causing…

NHTSA campaign 23V177000 · Visibility · filed Mar 17, 2023 · verified Jul 30, 2026

Units reported
61K
Manufacturer
Mercedes-Benz USA, LLC
Risk
Fire
Owner letters
Mailing began Apr 28, 2023

The defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

The risk

Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Related recalls

All Mercedes-Benz AMG GLE53 recalls → · All Mercedes-Benz recalls →

Source: NHTSA recall database, campaign 23V177000 (manufacturer number 2023030014 & 15). Data last verified Jul 30, 2026.