2015–2019 Kia Soul EV Recall: High-voltage battery pack may experience an electrical short-circuit while…
NHTSA campaign 23V218000 · Electrical System · filed Mar 29, 2023 · verified Jul 30, 2026
The defect
Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
The risk
A battery electrical short-circuit increases the risk of a fire.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Related recalls
More Kia Soul EV recalls
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- 2017–2018 Kia Forte and 4 other models — Air Bag Control Unit (ACU) cover may contact a memory chip…
- 2015–2016 Kia Soul EV — Parking mechanism may become damaged if the driver moves…
- 2014–2016 Kia Soul and 1 other model — Pinion plug may allow the pinion gear to separate from the…
Other campaigns involving Kia vehicles
Source: NHTSA recall database, campaign 23V218000 (manufacturer number SC267). Data last verified Jul 30, 2026.