2021–2023 Prevost X3-45 Commuter Recall: Foldable passenger seat cushion bolts may be loose and could fall out…
NHTSA campaign 23V271000 · Seats · filed Apr 17, 2023 · verified Jul 30, 2026
The defect
Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter busses. The foldable passenger seat cushion bolts may be loose and could fall out, allowing the seat cushion to detach from the seat frame.
The risk
A detached passenger seat cushion may not adequately restrain the passenger, increasing the risk of injury during a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Prevost will add adhesive to the bolts, free of charge. Owner notification letters were be mailed June 7, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-305.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Prevost | X3-45 Commuter | 2021, 2022, 2023 |
Related recalls
More Prevost X3-45 Commuter recalls
- 2025–2026 Prevost X3-45 Commuter — Passenger seat anchors may have been improperly installed
- 2025 Prevost X3-45 Commuter — Wheelchair seat belt anchorage may have been improperly…
- 2018–2019 Prevost X3-45 Commuter — Entrance door window glazing material is incorrect
- 2006–2018 Prevost H3-41 and 4 other models — Wheelchair platform bridging device may be too steep, which…
- 2014–2018 Prevost H3-41 and 3 other models — Red beacon lighting on the Threshold Warning System (TWS)…
Other campaigns involving Prevost vehicles
All Prevost X3-45 Commuter recalls → · All Prevost recalls →
Source: NHTSA recall database, campaign 23V271000 (manufacturer number SR23-305). Data last verified Jul 30, 2026.