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2023 Kia Niro, 2023 Kia Niro PHEV, 2023 Kia Soul and 4 other models Recall: Instrument cluster may fail to display any information when the vehicle is…

NHTSA campaign 23V298000 · Electrical System · filed Apr 26, 2023 · verified Jul 30, 2026

Units reported
109K
Manufacturer
Kia America, Inc.
Risk
Crash / injury
Owner letters
Mailing began May 26, 2023

The defect

Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."

The risk

A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Related recalls

All Kia Niro recalls → · All Kia recalls →

Source: NHTSA recall database, campaign 23V298000 (manufacturer number SC270). Data last verified Jul 30, 2026.