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2019–2021 RAM Promaster Recall: Park pawl may not fully engage the park gear due to debris inside the…

NHTSA campaign 23V301000 · Power Train · filed Apr 27, 2023 · verified Jul 30, 2026

Units reported
166K
Manufacturer
Chrysler (FCA US, LLC)
Risk
Crash / injury
Owner letters
Mailing began Jun 22, 2023

The defect

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.

The risk

A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

MakeModelModel years
RAMPromaster2019, 2020, 2021

Related recalls

All RAM Promaster recalls → · All RAM recalls →

Source: NHTSA recall database, campaign 23V301000 (manufacturer number 44A). Data last verified Jul 30, 2026.