2023 Mercedes-Benz AMG EQE, 2022–2023 Mercedes-Benz AMG EQS, 2022 Mercedes-Benz EQS 450 and 3 other models Recall: A software error in the electric drivetrain may cause a loss of drive power
NHTSA campaign 23V405000 · Electrical System · filed Jun 5, 2023 · verified Jul 30, 2026
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
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Source: NHTSA recall database, campaign 23V405000 (manufacturer number 2023060009). Data last verified Jul 30, 2026.