2021–2023 Prevost X3-45 Commuter Recall: Bolt securing the passenger seat recline mechanism may loosen and…
NHTSA campaign 23V475000 · Seats · filed Jul 11, 2023 · verified Jul 30, 2026
The defect
Prevost Car (US) Inc. (Prevost) is recalling certain 2021 and 2023 X3-45 Commuter buses. The bolt securing the passenger seat recline mechanism may loosen and disengage, resulting in an unsecured seat back.
The risk
An unsecured seat back and integrated seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Prevost will inspect, add Loctite adhesive, and adequately tighten the seat recline mechanism bolts, as necessary, free of charge. Owner notification letters were mailed August 22, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-310.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Prevost | X3-45 Commuter | 2021, 2023 |
Related recalls
More Prevost X3-45 Commuter recalls
- 2025–2026 Prevost X3-45 Commuter — Passenger seat anchors may have been improperly installed
- 2025 Prevost X3-45 Commuter — Wheelchair seat belt anchorage may have been improperly…
- 2018–2019 Prevost X3-45 Commuter — Entrance door window glazing material is incorrect
- 2006–2018 Prevost H3-41 and 4 other models — Wheelchair platform bridging device may be too steep, which…
- 2014–2018 Prevost H3-41 and 3 other models — Red beacon lighting on the Threshold Warning System (TWS)…
Other campaigns involving Prevost vehicles
All Prevost X3-45 Commuter recalls → · All Prevost recalls →
Source: NHTSA recall database, campaign 23V475000 (manufacturer number SR23-310). Data last verified Jul 30, 2026.