2023 Ford Explorer Recall: Due to a manufacturing error in the wire harness, the rearview camera may…
NHTSA campaign 23V686000 · Back Over Prevention · filed Oct 13, 2023 · verified Jul 30, 2026
The defect
Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with a standard rearview camera. Due to a manufacturing error in the wire harness, the rearview camera may display a blue image on the SYNC screen when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will inspect the rearview camera wire harness and repair any loose splices, free of charge. Owner notification letters were mailed November 2, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C31.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Related recalls
More Ford Explorer recalls
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- 2016–2019 Ford Explorer — Roof rail covers may come loose and detach from the vehicle
- 2020–2026 Ford Explorer and 1 other model — Switch for the easy-entry second-row outer seats may bind…
- 2018–2021 Ford Expedition and 4 other models — Transmission park pawl may engage while the vehicle is in…
- 2024 Ford Explorer — An unintentional powertrain control module (PCM) reset may…
Other campaigns involving Ford vehicles
Source: NHTSA recall database, campaign 23V686000 (manufacturer number 23C31). Data last verified Jul 30, 2026.