2022–2023 Tesla Model S, 2022–2023 Tesla Model X Recall: Cabin doors can be unlocked during a crash
NHTSA campaign 23V862000 · Electrical System · filed Dec 19, 2023 · verified Jul 30, 2026
The defect
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
The risk
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Related recalls
More Tesla Model S recalls
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Other campaigns involving Tesla vehicles
Source: NHTSA recall database, campaign 23V862000 (manufacturer number SB-23-00-009). Data last verified Jul 30, 2026.