2011–2019 Ford Explorer Recall: A-pillar trim retention clips may not be properly engaged, allowing the…
NHTSA campaign 24V031000 · Structure · filed Jan 19, 2024 · verified Jul 30, 2026
The defect
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
The risk
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Related recalls
More Ford Explorer recalls
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- 2016–2019 Ford Explorer — Roof rail covers may come loose and detach from the vehicle
- 2020–2026 Ford Explorer and 1 other model — Switch for the easy-entry second-row outer seats may bind…
- 2018–2021 Ford Expedition and 4 other models — Transmission park pawl may engage while the vehicle is in…
- 2024 Ford Explorer — An unintentional powertrain control module (PCM) reset may…
Other campaigns involving Ford vehicles
Source: NHTSA recall database, campaign 24V031000 (manufacturer number 24S02). Data last verified Jul 30, 2026.