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2023 Entegra Expanse, 2023 Entegra Expanse LI, 2023 Jayco Solstice and 1 other model Recall: Retractable awning may extend unintentionally during transit

NHTSA campaign 24V055000 · Equipment · filed Jan 31, 2024 · verified Jul 30, 2026

Units reported
98
Manufacturer
Jayco, Inc.
Risk
Crash / injury
Owner letters
Mailing began Feb 23, 2024

The defect

Jayco, Inc. (Jayco) is recalling certain 2023 Entegra Expanse, Expanse LI, Jayco Solstice, and Solstice LI motorhomes. The retractable awning may extend unintentionally during transit.

The risk

An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

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The fix — what to do

Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903601.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Related recalls

All Entegra Expanse recalls → · All Entegra recalls →

Source: NHTSA recall database, campaign 24V055000 (manufacturer number 9903601). Data last verified Jul 30, 2026.