2020 Ford Explorer Recall: Due to a poor electrical connection, the rearview camera may…

NHTSA campaign 24V188000 · Back Over Prevention · filed Mar 8, 2024 · verified Jul 30, 2026

Units reported

Manufacturer

Ford Motor Company

Risk

Crash / injury

Owner letters

Mailing began Apr 4, 2024

The defect

Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Make	Model	Model years
Ford	Explorer	2020

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Source: NHTSA recall database, campaign 24V188000 (manufacturer number 20C19). Data last verified Jul 30, 2026.