2021–2024 Polestar Polestar 2 Recall: Infotainment Head Unit (IHU) software may prevent the rearview camera…
NHTSA campaign 24V477000 · Equipment · filed Jun 26, 2024 · verified Jul 30, 2026
The defect
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Related recalls
More Polestar Polestar 2 recalls
- 2021–2025 Polestar Polestar 2 — Rearview camera image may not display when the vehicle is…
- 2021–2024 Polestar Polestar 2 — In certain driving scenarios while coasting down a hill and…
- 2021–2025 Polestar Polestar 2 — Rearview camera image may not display when the vehicle is…
- 2024 Polestar Polestar 2 — Clamps may be improperly crimped on the driver's side inner…
- 2023 Polestar Polestar 2 — Front left lower ball joint may have been incorrectly…
Other campaigns involving Polestar vehicles
Source: NHTSA recall database, campaign 24V477000 (manufacturer number RP1016). Data last verified Jul 30, 2026.