2019–2022 Mercedes-Benz Sprinter 1500, 2019–2022 Mercedes-Benz Sprinter 2500, 2019–2022 Mercedes-Benz Sprinter 3500 and 1 other model Recall: Instrument cluster illumination may not be adjustable and appear too…
NHTSA campaign 24V930000 · Electrical System · filed Dec 13, 2024 · verified Jul 30, 2026
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
The risk
A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Sprinter 1500 | 2019, 2020, 2021, 2022 |
| Mercedes-Benz | Sprinter 2500 | 2019, 2020, 2021, 2022 |
| Mercedes-Benz | Sprinter 3500 | 2019, 2020, 2021, 2022 |
| Mercedes-Benz | Sprinter 4500 | 2019, 2020, 2021, 2022 |
Related recalls
More Mercedes-Benz Sprinter 1500 recalls
- 2024 Mercedes-Benz Sprinter 1500 and 3 other models — Parking brake cable bracket welds may fail and disengage…
- 2023–2024 Mercedes-Benz Sprinter 1500 and 3 other models — Spring U-bolts for the rear axle may have reduced strength…
- 2023 Mercedes-Benz Sprinter 1500 and 3 other models — A 12-Volt ground connection may not be secured properly…
- 2023 Mercedes-Benz Sprinter 1500 and 3 other models — Main wiring harness may chafe against the drive shaft and…
- 2019–2021 Freightliner Sprinter 1500 and 7 other models — Longitudinal frame members may be missing reinforcement…
Other campaigns involving Mercedes-Benz vehicles
- 2026 Mercedes-Benz AMG GLE53 4MATIC+ and 13 other models — Bolts for the rear seat belts may not be tightened properly
- 2026 Mercedes-Benz CLA 250+ (ev) and 1 other model — Front passenger seat belt retractor may have been…
- 2025–2026 Mercedes-Benz AMG C43 4MATIC and 34 other models — Infotainment control unit may reset while the vehicle is in…
All Mercedes-Benz Sprinter 1500 recalls → · All Mercedes-Benz recalls →
Source: NHTSA recall database, campaign 24V930000 (manufacturer number VS3BELKOM). Data last verified Jul 30, 2026.