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2025 Ford Explorer Recall: Powertrain control module (PCM) may reset while driving, which can damage…

NHTSA campaign 25V239000 · Power Train · filed Apr 11, 2025 · verified Jul 30, 2026

Units reported
25K
Manufacturer
Ford Motor Company
Risk
Crash / injury
Owner letters
Mailing began Jun 6, 2025

The defect

Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.

The risk

A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive power. Either of these scenarios can increase the risk of a crash.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S35.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Affected vehicles

MakeModelModel years
FordExplorer2025

Related recalls

All Ford Explorer recalls → · All Ford recalls →

Source: NHTSA recall database, campaign 25V239000 (manufacturer number 25S35). Data last verified Jul 30, 2026.