2027 Thomas Built Buses Saf-T-Liner C2, 2026 Thomas Built Buses Saf-T-Liner C2 Jouley Recall: Wheel chair restraint retractor may not lock, preventing the wheelchair…
NHTSA campaign 25V850000 · Equipment Adaptive/mobility · filed Dec 9, 2025 · verified Jul 30, 2026
The defect
Daimler Trucks North America, LLC (DTNA) is recalling certain 2026 Thomas Built Buses Saf-T-Liner C2 Jouley and 2027 Thomas Built Buses Saf-T-Liner C2 transit buses equipped with a QRT-Deluxe or QRT-Max wheelchair restraint. The wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
A dealer will inspect and replace the retractor, as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1028.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Thomas Built Buses | Saf-T-Liner C2 | 2027 |
| Thomas Built Buses | Saf-T-Liner C2 Jouley | 2026 |
Related recalls
More Thomas Built Buses Saf-T-Liner C2 recalls
- 2024–2027 Thomas Built Buses Saf-T-Liner C2 — Vehicle's software may misinterpret contact if the door…
- 2027 Thomas Built Buses Saf-T-Liner C2 — Heater hose may rupture, which can result in hot coolant…
- 2025–2027 Thomas Built Buses Minotour DRW and 4 other models — Wheel chair restraint retractor may not lock, preventing…
- 2025–2026 Thomas Built Buses Saf-T-Liner C2 and 1 other model — Brake caliper mounting bolts may loosen and detach, which…
- 2025–2026 FCCC MT45G and 11 other models — Tie rod castle nut and cotter pin may not be installed…
Other campaigns involving Thomas Built Buses vehicles
- 2026–2027 Thomas Built Buses Saf-T-Liner EFX2 and 1 other model — Entrance door may fail to open or close when the switch is…
- 2026–2027 Thomas Built Buses Saf-T-Liner HDX2 — Entrance door may fail to open or close when the switch is…
- 2027 Thomas Built Buses Saf-T-Liner HDX2 — Front and mid-body interior joints may have been…
All Thomas Built Buses Saf-T-Liner C2 recalls → · All Thomas Built Buses recalls →
Source: NHTSA recall database, campaign 25V850000 (manufacturer number F1028). Data last verified Jul 30, 2026.