2021 Chrysler Pacifica Plug-In Hybrid electrical system problems
13 owner complaints filed with NHTSA name the electrical system on the 2021 Chrysler Pacifica Plug-In Hybrid — 50% of all complaints for this model year.
What owners report
“The contact owns a 2021 Chrysler Pacifica Plug-In Hybrid. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed with a power inverter module (PIM) failure. The dealer replaced the power inverter module (PIM); however, the failure persisted…”
filed Dec 1, 2025
“The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated that while starting the vehicle, several unknown warning lights were illuminated. Additionally, the rotatory gear shift dial was unmovable, and the vehicle failed to turn off while depressing the Push to Start button. The contact…”
filed Mar 12, 2024
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related service bulletins
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100860 · Service Bulletin/Repair Instructions · issued Jul 7, 2026Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
S268A000014 · Service Bulletin/Repair Instructions · issued Jun 17, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 Rev. K · Service Bulletin/Repair Instructions · issued Jun 12, 2026Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100835 · Service Bulletin/Repair Instructions · issued Jun 8, 2026
Electrical System problems in other Pacifica Plug-In Hybrid years
| Year | Reports | Share |
|---|---|---|
| 2024 Pacifica Plug-In Hybrid | 7 | 27% |
| 2023 Pacifica Plug-In Hybrid | 14 | 35% |
| 2022 Pacifica Plug-In Hybrid | 40 | 35% |
| 2020 Pacifica Plug-In Hybrid | 25 | 43% |
| 2019 Pacifica Plug-In Hybrid | 22 | 49% |
| 2018 Pacifica Plug-In Hybrid | 83 | 37% |
| 2017 Pacifica Plug-In Hybrid | 31 | 39% |
Other reported problem areas on the 2021 Chrysler Pacifica Plug-In Hybrid
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.