2004 Chrysler Pacifica structure problems
323 owner complaints filed with NHTSA name the structure on the 2004 Chrysler Pacifica — 36% of all complaints for this model year.
What owners report
“Subframe/Engine Cradle failed due to rust. Subframe is available for inspection upon request. My safety or the safety of others is put at risk due to the failed (rusted, corroded, rotted) subframe/engine cradle. Vehicle’s engine is at risk of falling through the vehicle’s frame at any moment…”
filed Sep 30, 2021
“The under carriage that holds engine in place is completely rusted through. I bought brand new tires from belle tire on september 9, 2020. By november 1 2020 I was observing extreme wear on the brand new tires. Went to my mechanic and was told the car is unsafe to drive due to the cradle rust rot…”
filed Nov 7, 2020
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related service bulletins
Disinfectant Solution Recommended for COVID-19
23-015-20 · Service Bulletin/Repair Instructions · issued Apr 30, 2020Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100519 · Service Bulletin/Repair Instructions · issued Nov 20, 2019Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100319 · Service Bulletin/Repair Instructions · issued Nov 20, 2019Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100619 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Structure problems in other Pacifica years
| Year | Reports | Share |
|---|---|---|
| 2025 Pacifica | 1 | 4% |
| 2024 Pacifica | 2 | 5% |
| 2023 Pacifica | 1 | 1% |
| 2022 Pacifica | 3 | 2% |
| 2021 Pacifica | 8 | 2% |
| 2020 Pacifica | 3 | 2% |
| 2019 Pacifica | 10 | 3% |
| 2018 Pacifica | 19 | 2% |
| 2017 Pacifica | 60 | 4% |
| 2008 Pacifica | 14 | 14% |
| 2007 Pacifica | 20 | 6% |
| 2006 Pacifica | 198 | 27% |
Other reported problem areas on the 2004 Chrysler Pacifica
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.