2002 Toyota Highlander vs 2004 Toyota Highlander
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 8, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2002 Toyota Highlander | 2004 Toyota Highlander |
|---|---|---|
| NHTSA complaints | 301 | 286 |
| Recall campaigns | 2 | 5 |
| Service bulletins (TSBs) | 120 | 164 |
| Investigations | 0 | 1 |
| Crash reports | 24 | 32 |
| Fire reports | 6 | 3 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | 18–22 | 19–22 |
| Median reported incident mileage | 70,000 mi | 55,675 mi |
Reported problems side by side
| Component | Toyota Highlander | Toyota Highlander |
|---|---|---|
| Visibility | 123 | 21 |
| Power Train | 14 | 58 |
| Vehicle Speed Control | 31 | 40 |
| Engine and Engine Cooling | 23 | 20 |
| Steering | 1 | 35 |
| Structure | 24 | 8 |
| Electrical System | 13 | 18 |
| Exterior Lighting | 12 | 14 |
Symptoms owners describe
| Vibration / shaking | 14 | 7 |
| Stalling | 8 | 9 |
| Hesitation / surging | 6 | 56 |
| Overheating | 6 | 12 |
| Clunking / rattling | 0 | 7 |
| Check engine light | 0 | 6 |
2002 Toyota Highlander
2004 Toyota Highlander
Compare all Toyota Highlander vs Toyota Highlander years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.