2004 Cadillac SRX vs 2004 Ford Explorer
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 7, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2004 Cadillac SRX | 2004 Ford Explorer |
|---|---|---|
| NHTSA complaints | 216 | 1,304 |
| Recall campaigns | 7 | 0 |
| Service bulletins (TSBs) | 622 | 109 |
| Investigations | 2 | 4 |
| Crash reports | 16 | 58 |
| Fire reports | 2 | 15 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | 15–17 | 15–16 |
| Median reported incident mileage | 69,700 mi | 65,000 mi |
Reported problems side by side
| Component | Cadillac SRX | Ford Explorer |
|---|---|---|
| Power Train | 34 | 460 |
| Structure | 11 | 426 |
| Visibility | 14 | 100 |
| Vehicle Speed Control | 17 | 76 |
| Electrical System | 36 | 55 |
| Engine and Engine Cooling | 20 | 71 |
| Steering | 25 | 41 |
| Engine | 15 | 44 |
Symptoms owners describe
| Stalling | 15 | 103 |
| Vibration / shaking | 13 | 35 |
| Check engine light | 9 | 14 |
| Loss of power | 6 | 13 |
| Hesitation / surging | 6 | 107 |
| Shifting problems | 0 | 61 |
| Clunking / rattling | 0 | 57 |
| Rust / corrosion | 0 | 33 |
2004 Cadillac SRX
2004 Ford Explorer
Compare all Cadillac SRX vs Ford Explorer years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.