2004 Chrysler Pacifica vs 2004 Ford Explorer
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 7, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2004 Chrysler Pacifica | 2004 Ford Explorer |
|---|---|---|
| NHTSA complaints | 896 | 1,304 |
| Recall campaigns | 2 | 0 |
| Service bulletins (TSBs) | 107 | 109 |
| Investigations | 3 | 4 |
| Crash reports | 32 | 58 |
| Fire reports | 30 | 15 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | 17 | 15–16 |
| Median reported incident mileage | 98,255 mi | 65,000 mi |
Reported problems side by side
| Component | Chrysler Pacifica | Ford Explorer |
|---|---|---|
| Structure | 323 | 426 |
| Power Train | 96 | 460 |
| Engine and Engine Cooling | 117 | 71 |
| Engine | 141 | 44 |
| Electrical System | 109 | 55 |
| Suspension | 125 | 37 |
| Visibility | 28 | 100 |
| Vehicle Speed Control | 33 | 76 |
Symptoms owners describe
| Rust / corrosion | 348 | 33 |
| Stalling | 96 | 103 |
| Vibration / shaking | 32 | 35 |
| Clunking / rattling | 29 | 57 |
| Check engine light | 23 | 14 |
| Won’t start | 14 | 0 |
| Hesitation / surging | 13 | 107 |
| Electrical failures | 7 | 0 |
2004 Chrysler Pacifica
2004 Ford Explorer
Compare all Chrysler Pacifica vs Ford Explorer years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.