2004 Ford Crown Victoria vs 2004 Mercury Grand Marquis
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 8, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2004 Ford Crown Victoria | 2004 Mercury Grand Marquis |
|---|---|---|
| NHTSA complaints | 138 | 347 |
| Recall campaigns | 2 | 1 |
| Service bulletins (TSBs) | 63 | 49 |
| Investigations | 6 | 5 |
| Crash reports | 2 | 17 |
| Fire reports | 4 | 4 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | 14–18 | 18 |
| Median reported incident mileage | 92,000 mi | 82,500 mi |
Reported problems side by side
| Component | Ford Crown Victoria | Mercury Grand Marquis |
|---|---|---|
| Exterior Lighting | 81 | 206 |
| Steering | 19 | 65 |
| Electrical System | 23 | 40 |
| Vehicle Speed Control | 4 | 23 |
| Engine and Engine Cooling | 8 | 10 |
| Power Train | 5 | 9 |
| Structure | 3 | 8 |
| Wheels | 9 | 1 |
Symptoms owners describe
| Rust / corrosion | 11 | 16 |
| Stalling | 8 | 5 |
| Vibration / shaking | 5 | 0 |
| Hesitation / surging | 0 | 8 |
| Steering problems | 0 | 6 |
2004 Ford Crown Victoria
2004 Mercury Grand Marquis
Compare all Ford Crown Victoria vs Mercury Grand Marquis years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.