2011 Chevrolet Impala vs 2013 Chevrolet Impala
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 7, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2011 Chevrolet Impala | 2013 Chevrolet Impala |
|---|---|---|
| NHTSA complaints | 505 | 270 |
| Recall campaigns | 2 | 1 |
| Service bulletins (TSBs) | 1,235 | 1,536 |
| Investigations | 0 | 0 |
| Crash reports | 22 | 16 |
| Fire reports | 5 | 0 |
| NCAP overall rating | — | 4/5 |
| EPA MPG (combined) | 21–23 | 22 |
| Median reported incident mileage | 65,146 mi | 54,000 mi |
Reported problems side by side
| Component | Chevrolet Impala | Chevrolet Impala |
|---|---|---|
| Electronic Stability Control (esc) | 132 | 108 |
| Engine | 125 | 30 |
| Electrical System | 95 | 52 |
| Power Train | 64 | 33 |
| Vehicle Speed Control | 69 | 20 |
| Service Brakes | 34 | 51 |
| Seats | 77 | 1 |
| Steering | 35 | 34 |
Symptoms owners describe
| Check engine light | 62 | 10 |
| Loss of power | 44 | 5 |
| Stalling | 40 | 16 |
| Hesitation / surging | 24 | 22 |
| Vibration / shaking | 20 | 9 |
| Airbag warning light | 10 | 0 |
| Shifting problems | 7 | 0 |
| Electrical failures | 6 | 5 |
2011 Chevrolet Impala
2013 Chevrolet Impala
Compare all Chevrolet Impala vs Chevrolet Impala years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.