2016 Chevrolet Cruze vs 2016 Volkswagen Jetta
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 7, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2016 Chevrolet Cruze | 2016 Volkswagen Jetta |
|---|---|---|
| NHTSA complaints | 247 | 160 |
| Recall campaigns | 4 | 4 |
| Service bulletins (TSBs) | 1,330 | 820 |
| Investigations | 0 | 0 |
| Crash reports | 19 | 18 |
| Fire reports | 6 | 5 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | 32–34 | 27–44 |
| Median reported incident mileage | 59,000 mi | 46,000 mi |
Reported problems side by side
| Component | Chevrolet Cruze | Volkswagen Jetta |
|---|---|---|
| Engine | 100 | 43 |
| Electrical System | 58 | 36 |
| Fuel/propulsion System | 34 | 28 |
| Power Train | 31 | 22 |
| Service Brakes | 17 | 21 |
| Steering | 18 | 11 |
| Air Bags | 21 | 7 |
| Vehicle Speed Control | 10 | 12 |
Symptoms owners describe
| Check engine light | 33 | 18 |
| Stalling | 23 | 8 |
| Overheating | 21 | 0 |
| Vibration / shaking | 7 | 5 |
| Loss of power | 6 | 7 |
| Airbag warning light | 6 | 0 |
| Won’t start | 5 | 0 |
| Oil consumption | 0 | 5 |
2016 Chevrolet Cruze
2016 Volkswagen Jetta
Compare all Chevrolet Cruze vs Volkswagen Jetta years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.