2018 Jeep Cherokee vs 2020 Jeep Cherokee
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 7, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2018 Jeep Cherokee | 2020 Jeep Cherokee |
|---|---|---|
| NHTSA complaints | 680 | 273 |
| Recall campaigns | 7 | 3 |
| Service bulletins (TSBs) | 211 | 388 |
| Investigations | 1 | 0 |
| Crash reports | 11 | 9 |
| Fire reports | 5 | 5 |
| NCAP overall rating | 4/5 | 4/5 |
| EPA MPG (combined) | 23–25 | 22–26 |
| Median reported incident mileage | 34,300 mi | 46,900 mi |
Reported problems side by side
| Component | Jeep Cherokee | Jeep Cherokee |
|---|---|---|
| Power Train | 290 | 152 |
| Electrical System | 189 | 33 |
| Engine | 155 | 37 |
| Service Brakes | 34 | 22 |
| Steering | 30 | 21 |
| Fuel/propulsion System | 26 | 9 |
| Vehicle Speed Control | 20 | 8 |
| Air Bags | 16 | 7 |
Symptoms owners describe
| Stalling | 78 | 17 |
| Oil consumption | 25 | 0 |
| Vibration / shaking | 24 | 6 |
| Loss of power | 19 | 21 |
| Check engine light | 18 | 11 |
| Electrical failures | 14 | 0 |
| Hesitation / surging | 11 | 0 |
| Clunking / rattling | 8 | 12 |
2018 Jeep Cherokee
2020 Jeep Cherokee
Compare all Jeep Cherokee vs Jeep Cherokee years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.