2018 Mazda CX-5 vs 2020 Mazda CX-5
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 8, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2018 Mazda CX-5 | 2020 Mazda CX-5 |
|---|---|---|
| NHTSA complaints | 347 | 105 |
| Recall campaigns | 3 | 0 |
| Service bulletins (TSBs) | 632 | 446 |
| Investigations | 0 | 0 |
| Crash reports | 19 | 9 |
| Fire reports | 1 | 0 |
| NCAP overall rating | 5/5 | — |
| EPA MPG (combined) | 26–29 | 24–28 |
| Median reported incident mileage | 15,577 mi | — |
Reported problems side by side
| Component | Mazda CX-5 | Mazda CX-5 |
|---|---|---|
| Engine | 176 | 17 |
| Electrical System | 29 | 30 |
| Power Train | 41 | 8 |
| Service Brakes | 32 | 13 |
| Fuel/propulsion System | 20 | 4 |
| Forward Collision Avoidance | 13 | 11 |
| Fuel System, Gasoline | 19 | 0 |
| Vehicle Speed Control | 13 | 5 |
Symptoms owners describe
| Stalling | 29 | 0 |
| Oil consumption | 25 | 0 |
| Check engine light | 18 | 0 |
| Hesitation / surging | 10 | 5 |
| Misfire / rough idle | 7 | 0 |
| Overheating | 7 | 0 |
| Loss of power | 6 | 0 |
| Rust / corrosion | 6 | 0 |
2018 Mazda CX-5
2020 Mazda CX-5
Compare all Mazda CX-5 vs Mazda CX-5 years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.