2018 Subaru Crosstrek vs 2020 Subaru Crosstrek
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 7, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2018 Subaru Crosstrek | 2020 Subaru Crosstrek |
|---|---|---|
| NHTSA complaints | 194 | 68 |
| Recall campaigns | 5 | 0 |
| Service bulletins (TSBs) | 506 | 389 |
| Investigations | 0 | 0 |
| Crash reports | 10 | 6 |
| Fire reports | 1 | 0 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | 25–29 | 25–35 |
| Median reported incident mileage | 19,250 mi | 5,800 mi |
Reported problems side by side
| Component | Subaru Crosstrek | Subaru Crosstrek |
|---|---|---|
| Visibility/wiper | 64 | 30 |
| Electrical System | 32 | 10 |
| Engine | 32 | 5 |
| Power Train | 14 | 9 |
| Vehicle Speed Control | 13 | 2 |
| Visibility | 9 | 4 |
| Structure | 10 | 2 |
| Steering | 6 | 0 |
Symptoms owners describe
| Stalling | 12 | 7 |
| Hesitation / surging | 6 | 0 |
| Vibration / shaking | 5 | 0 |
2018 Subaru Crosstrek
2020 Subaru Crosstrek
Compare all Subaru Crosstrek vs Subaru Crosstrek years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.