2020 Buick Encore vs 2020 Honda Pilot
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 7, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2020 Buick Encore | 2020 Honda Pilot |
|---|---|---|
| NHTSA complaints | 19 | 475 |
| Recall campaigns | 2 | 11 |
| Service bulletins (TSBs) | 653 | 149 |
| Investigations | 0 | 4 |
| Crash reports | 1 | 10 |
| Fire reports | 0 | 5 |
| NCAP overall rating | — | 5/5 |
| EPA MPG (combined) | 26–27 | 21–23 |
| Median reported incident mileage | — | 5,000 mi |
Reported problems side by side
| Component | Buick Encore | Honda Pilot |
|---|---|---|
| Electrical System | 4 | 207 |
| Engine | 7 | 99 |
| Forward Collision Avoidance | 0 | 79 |
| Lane Departure | 0 | 39 |
| Power Train | 4 | 34 |
| Fuel/propulsion System | 4 | 30 |
| Service Brakes | 2 | 24 |
| Fuel System, Gasoline | 0 | 23 |
Symptoms owners describe
| Stalling | 0 | 42 |
| Electrical failures | 0 | 18 |
| Hesitation / surging | 0 | 17 |
| Vibration / shaking | 0 | 16 |
| Check engine light | 0 | 12 |
| Won’t start | 0 | 11 |
| Loss of power | 0 | 8 |
| Clunking / rattling | 0 | 6 |
2020 Buick Encore
2020 Honda Pilot
Compare all Buick Encore vs Honda Pilot years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.