2020 Mercedes-Benz Sprinter 2500 vs 2021 Mercedes-Benz Sprinter 2500
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 8, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2020 Mercedes-Benz Sprinter 2500 | 2021 Mercedes-Benz Sprinter 2500 |
|---|---|---|
| NHTSA complaints | 79 | 45 |
| Recall campaigns | 22 | 18 |
| Service bulletins (TSBs) | 136 | 123 |
| Investigations | 0 | 0 |
| Crash reports | 3 | 2 |
| Fire reports | 1 | 0 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | — | — |
| Median reported incident mileage | 3,200 mi | — |
Reported problems side by side
| Component | Mercedes-Benz Sprinter 2500 | Mercedes-Benz Sprinter 2500 |
|---|---|---|
| Electrical System | 20 | 9 |
| Power Train | 18 | 5 |
| Forward Collision Avoidance | 13 | 9 |
| Engine | 15 | 5 |
| Service Brakes | 10 | 7 |
| Lane Departure | 7 | 7 |
| Steering | 8 | 3 |
| Vehicle Speed Control | 5 | 1 |
Symptoms owners describe
| Stalling | 12 | 0 |
| Loss of power | 6 | 0 |
2020 Mercedes-Benz Sprinter 2500
2021 Mercedes-Benz Sprinter 2500
Compare all Mercedes-Benz Sprinter 2500 vs Mercedes-Benz Sprinter 2500 years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.