Buick Lacrosse vs Chevrolet Cruze
Owner complaints, worst years and recall history side by side, from official NHTSA data. Last verified Aug 8, 2026. Raw complaint counts are not adjusted for sales volume.
Buick Lacrosse
- Total complaints
- 2,096
- Avg per model year
- 141
- Recall campaigns (all years)
- 24
- Most complained year
- 2005 (314)
Top problems: Electrical System, Exterior Lighting, Air Bags
Chevrolet Cruze
- Total complaints
- 3,706
- Avg per model year
- 412
- Recall campaigns (all years)
- 26
- Most complained year
- 2012 (864)
Top problems: Engine, Electrical System, Power Train
Complaints by model year
| Year | Buick Lacrosse | Chevrolet Cruze | ||
|---|---|---|---|---|
| 2019 | 6 | 20 | ||
| 2018 | 12 | 109 | ||
| 2017 | 34 | 201 | ||
| 2016 | 46 | 247 | ||
| 2015 | 44 | 251 | ||
| 2014 | 63 | 698 | ||
| 2013 | 128 | 585 | ||
| 2012 | 205 | 864 | ||
| 2011 | 169 | 731 |
Method. Complaints are unique NHTSA reports per model year. A model that sold more units will naturally accumulate more complaints — compare the shape across years, not just the raw totals, and read the year pages for what actually fails.