Jeep Grand Cherokee vs Mercury Villager
Owner complaints, worst years and recall history side by side, from official NHTSA data. Last verified Aug 8, 2026. Raw complaint counts are not adjusted for sales volume.
Jeep Grand Cherokee
- Total complaints
- 28,927
- Avg per model year
- 762
- Recall campaigns (all years)
- 108
- Most complained year
- 2014 (2,371)
Top problems: Electrical System, Power Train, Engine
Mercury Villager
- Total complaints
- 1,706
- Avg per model year
- 172
- Recall campaigns (all years)
- 4
- Most complained year
- 1993 (414)
Top problems: Engine and Engine Cooling, Fuel System, Gasoline, Vehicle Speed Control
Complaints by model year
| Year | Jeep Grand Cherokee | Mercury Villager | ||
|---|---|---|---|---|
| 2002 | 1,476 | 18 | ||
| 2001 | 883 | 20 | ||
| 2000 | 1,447 | 71 | ||
| 1999 | 1,638 | 185 | ||
| 1998 | 1,028 | 83 | ||
| 1997 | 991 | 125 | ||
| 1996 | 893 | 188 | ||
| 1995 | 719 | 367 | ||
| 1994 | 588 | 253 | ||
| 1993 | 555 | 414 |
Method. Complaints are unique NHTSA reports per model year. A model that sold more units will naturally accumulate more complaints — compare the shape across years, not just the raw totals, and read the year pages for what actually fails.