Kia Sorento vs Mazda CX-5
Owner complaints, worst years and recall history side by side, from official NHTSA data. Last verified Aug 7, 2026. Raw complaint counts are not adjusted for sales volume.
Kia Sorento
- Total complaints
- 10,061
- Avg per model year
- 420
- Recall campaigns (all years)
- 40
- Most complained year
- 2011 (1,516)
Top problems: Engine, Electrical System, Unknown OR Other
Mazda CX-5
- Total complaints
- 2,405
- Avg per model year
- 173
- Recall campaigns (all years)
- 8
- Most complained year
- 2016 (510)
Top problems: Engine, Electrical System, Unknown OR Other
Complaints by model year
| Year | Kia Sorento | Mazda CX-5 | ||
|---|---|---|---|---|
| 2026 | 4 | 11 | ||
| 2025 | 68 | 25 | ||
| 2024 | 36 | 41 | ||
| 2023 | 111 | 59 | ||
| 2022 | 183 | 62 | ||
| 2021 | 233 | 141 | ||
| 2020 | 131 | 105 | ||
| 2019 | 418 | 263 | ||
| 2018 | 248 | 347 | ||
| 2017 | 794 | 148 | ||
| 2016 | 1,241 | 510 | ||
| 2015 | 746 | 133 | ||
| 2014 | 981 | 377 | ||
| 2013 | 979 | 194 |
Method. Complaints are unique NHTSA reports per model year. A model that sold more units will naturally accumulate more complaints — compare the shape across years, not just the raw totals, and read the year pages for what actually fails.