2013 Dodge Journey seats problems
58 owner complaints filed with NHTSA name the seats on the 2013 Dodge Journey — 17% of all complaints for this model year.
What owners report
“On Tuesday, September 16, 2025, at approximately 1:30 PM, the driver’s side headrest, part of my 2013 Dodge Journey’s AHR (Active Head Restraint) system suddenly exploded for no apparent reason. I was alone in the vehicle, waiting to make a left turn. The sudden loud, sharp sound and impact to the…”
filed Sep 17, 2025
“My headrest randomly deployed/opened. I have contacted the dealership, and spoke directly, with Dodge; still no success. I have been trying to get this issue fixed for over a year; I still have a broken headrest that hurts my neck and makes it uncomfortable to drive. Please RECALL the headrest for…”
filed Apr 1, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Seats problems in other Journey years
| Year | Reports | Share |
|---|---|---|
| 2019 Journey | 4 | 4% |
| 2018 Journey | 14 | 6% |
| 2017 Journey | 19 | 10% |
| 2016 Journey | 35 | 9% |
| 2015 Journey | 89 | 16% |
| 2014 Journey | 41 | 10% |
| 2012 Journey | 10 | 3% |
| 2011 Journey | 2 | 1% |
| 2010 Journey | 24 | 2% |
| 2009 Journey | 6 | 0% |
Other reported problem areas on the 2013 Dodge Journey
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.