2020 Dodge Journey back over prevention problems
12 owner complaints filed with NHTSA name the back over prevention on the 2020 Dodge Journey — 20% of all complaints for this model year.
What owners report
“The contact owns a 2020 Dodge Journey. The contact stated that while reversing at an undisclosed speed, the rearview camera image was intermittently flipped, distorted, and inoperative. No warning lights were illuminated. A dealer was contacted and stated that there was no fix for the failure. The…”
filed Jun 26, 2026
“The contact owns a 2020 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part for the repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The…”
filed May 21, 2026
“The contact owns a 2020 Dodge Journey. The contact stated that while in reverse(R), the rearview camera would display an upside image. The contact stated that she had purchased a replacement camera and was given an estimate for the labor. The contact then received notification of NHTSA Campaign Number: 25V552000 (Back…”
filed May 20, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related recalls
- Cracks in the microprocessor may cause the vehicle's rearview camera image not to display…Campaign 25V552000 · Aug 26, 2025
Back Over Prevention problems in other Journey years
| Year | Reports | Share |
|---|---|---|
| 2019 Journey | 19 | 20% |
| 2018 Journey | 21 | 9% |
| 2016 Journey | 5 | 1% |
| 2013 Journey | 1 | 0% |
| 2010 Journey | 1 | 0% |
Other reported problem areas on the 2020 Dodge Journey
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.