2012 Ford Fusion Hybrid steering problems

36 owner complaints filed with NHTSA name the steering on the 2012 Ford Fusion Hybrid — 38% of all complaints for this model year.

Steering complaints

38%

share of all complaints

66,623 mi

median reported incident mileage

1 / 0

crash / fire reports

What owners report

“The contact owns a 2012 Ford Fusion Hybrid. The contact stated while driving at 50 MPH, the vehicle lost power steering functionality. There was no reservoir cap to check for power steering fluid. The power steering warning light was illuminated. The contact called the local dealer, but the vehicle…”
filed Jul 7, 2025
“The contact owns a 2012 Ford Fusion Hybrid. While the contact’s daughter was operating the vehicle, the steering wheel was very difficult to turn in either direction, with the message "Power Steering Malfunction" displayed. The vehicle was towed to the local dealer who diagnosed that the steering…”
filed Mar 6, 2025
“The contact owns a 2012 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to turn. No warning light was illuminated. The contact stated a message that the “Advance-trac System Failure - Service Required” message was displayed. The contact drove the vehicle…”
filed Apr 11, 2024

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Some 2010-2012 Fusion/Milan and 2011-2012 MKZ vehicles equipped with a 2.5L or 3.0L engine and electronic power assist steering (EPAS), a remanufactured replacement steering gear (MU2Z-3V504-ARM) is available which is…
SSM 51666 · Service Bulletin/Repair Instructions · issued May 26, 2023