2017 Ford Fusion Hybrid electrical system problems
13 owner complaints filed with NHTSA name the electrical system on the 2017 Ford Fusion Hybrid — 19% of all complaints for this model year.
What owners report
“While driving roughly 5mph leaving from being parked for over 1.5 hours the hybrid battery caught/ control module caught on fire. Causing part of the truck carpet to catch fire. Since there was someone in the backseat that quickly felt the heat they turned the car off and stopped. The fire was put…”
filed May 15, 2025
“The contact owns a 2017 Ford Fusion. The contact stated while using the key fob to start the vehicle, the heat on the front driver's seat and steering wheel failed to operate as intended. The contact manually depressed the button to turn on the heat. There was no warning light illuminated. The…”
filed Mar 17, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related service bulletins
In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass…
SSM 51838 · Service Bulletin/Repair Instructions · issued Aug 2, 2023
Electrical System problems in other Fusion Hybrid years
| Year | Reports | Share |
|---|---|---|
| 2019 Fusion Hybrid | 7 | 20% |
| 2018 Fusion Hybrid | 10 | 17% |
| 2016 Fusion Hybrid | 7 | 15% |
| 2015 Fusion Hybrid | 9 | 20% |
| 2014 Fusion Hybrid | 10 | 15% |
| 2013 Fusion Hybrid | 20 | 16% |
| 2012 Fusion Hybrid | 12 | 13% |
| 2011 Fusion Hybrid | 11 | 8% |
| 2010 Fusion Hybrid | 29 | 6% |
Other reported problem areas on the 2017 Ford Fusion Hybrid
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.