2020 Hyundai Palisade suspension problems
60 owner complaints filed with NHTSA name the suspension on the 2020 Hyundai Palisade — 12% of all complaints for this model year.
What owners report
“I have a 2020 palisade limited with the self leveling shocks. I have about 78,000 miles on the car. I am on my second set of replacement of the rear shocks. Well, guess what? I’m starting to hear that clunking noise again. I love my palisade but quickly becoming tired of this issue. I relaced the…”
filed Jun 4, 2026
“When driving vehicle there is a loud thumping sound coming from the back end of car and when driving through unstable terrain you could actually hear it more.”
filed Apr 12, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related service bulletins
Certain 2020 – 2024 model year Palisade vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn rear self-leveling shock absorbers. At…
Z12 OL · Warranty Program/Extension · issued Jul 15, 2026Certain Palisade (LX2) vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn self-leveling rear shock absorbers. Hyundai is extending…
26-SS-001H TSB · Warranty Program/Extension · issued Jun 11, 2026Some Palisade (LX2) vehicles may produce noise from AWD coupling vibrations when making turns caused by a logic error with the All Wheel Drive Electronic Control Unit (AWD ECU). This bulletin provides instructions to…
26-TC-001H · Service Bulletin/Repair Instructions · issued Jun 1, 2026Certain Palisade (LX2) vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn self-leveling rear shock absorbers. Hyundai is extending…
26-SS-001H DCS · Warranty Program/Extension · issued May 22, 2026Certain Palisade (LX2) vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn self-leveling rear shock absorbers. Hyundai is extending…
26-SS-001H DN · Warranty Program/Extension · issued May 22, 2026
Suspension problems in other Palisade years
| Year | Reports | Share |
|---|---|---|
| 2025 Palisade | 13 | 6% |
| 2024 Palisade | 20 | 5% |
| 2023 Palisade | 26 | 7% |
| 2022 Palisade | 19 | 6% |
| 2021 Palisade | 30 | 7% |
Other reported problem areas on the 2020 Hyundai Palisade
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.