2019 Jeep Cherokee power train problems
770 owner complaints filed with NHTSA name the power train on the 2019 Jeep Cherokee — 48% of all complaints for this model year.
What owners report
“Power tranfer unit failed and needs to be replaced. Dealer confirmed. Service 4wd light came on prior to taking it in for service. PTU failures can cause sudden loss of propulsion, drivetrain binding, hesitation, or rollaway while parked, all of which can lead to accidents and damage. This is a…”
filed Aug 4, 2026
“The contact owns a 2019 Jeep Cherokee. The contact stated that the message “Service 4-Wheel Drive” was displayed. The vehicle was taken to the dealer, who confirmed that the Power Transfer Unit had failed. The failure was associated with NHTSA Campaign Number: 26V290000 (Power Train); however, the…”
filed Aug 3, 2026
“Power Transfer Unit failure failed. Warning light of "4WD SERVICE" came up. Part is not available anywhere, and is on backorder until at least September.”
filed Jul 30, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related recalls
- Power transfer unit (PTU) may failCampaign 26V290000 · May 7, 2026
- Power transfer unit (PTU) may become damaged and disengage the transmission and…Campaign 25V011000 · Apr 29, 2025
- Improper transmission calibration may result in a stallCampaign 18V739000 · Oct 19, 2018
- A component in the transmission may not have been welded properly, possibly causing the…Campaign 18V492000 · Jul 26, 2018
Related service bulletins
Unable to Complete 01C Recall Drive Cycle C14A7-97 Active Technicians may experience the following: SYMPTOM: ● After performing Recall 01C, the vehicle may get a 'Service AWD' message on the EVIC.
03-001-26 · Service Bulletin/Repair Instructions · issued Jul 9, 2026Two Speed Power Transfer Unit Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ? C1494-07 - PTU Fork…
21-027-26 REV. A · Service Bulletin/Repair Instructions · issued Apr 11, 2026(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
14082 · Warranty Program/Extension · issued Apr 8, 2026(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
14081 · Warranty Program/Extension · issued Apr 8, 2026(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
14079 · Warranty Program/Extension · issued Apr 8, 2026
Power Train problems in other Cherokee years
| Year | Reports | Share |
|---|---|---|
| 2022 Cherokee | 24 | 51% |
| 2021 Cherokee | 79 | 54% |
| 2020 Cherokee | 152 | 56% |
| 2018 Cherokee | 290 | 43% |
| 2017 Cherokee | 641 | 48% |
| 2016 Cherokee | 626 | 45% |
| 2015 Cherokee | 998 | 56% |
| 2014 Cherokee | 1,463 | 55% |
| 2001 Cherokee | 24 | 10% |
| 2000 Cherokee | 29 | 8% |
| 1999 Cherokee | 53 | 14% |
| 1998 Cherokee | 65 | 16% |
Other reported problem areas on the 2019 Jeep Cherokee
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.