2020 Jeep Cherokee service brakes problems
22 owner complaints filed with NHTSA name the service brakes on the 2020 Jeep Cherokee — 8% of all complaints for this model year.
What owners report
“My vehicle has been in the shop over 6 times due to the malfunctioning of the EMERGENCY BREAKING SYSTEM. Less then 2.5wks after I purchased this vehicle, I started experiencing my E brake randomly engaging while driving it down the road. I called the dealership. They suggested I bring it to a jeep…”
filed May 14, 2026
“I was driving on the highway on my way to work around 7:45 am. As I was driving my car lost all power and I heard a grinding sound. As the grinding sound was happening, I had no control over my car. I managed to move to the side lane and put my hazards on. I then had to wait for a tow truck…”
filed Apr 14, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Service Brakes problems in other Cherokee years
| Year | Reports | Share |
|---|---|---|
| 2022 Cherokee | 3 | 6% |
| 2021 Cherokee | 13 | 9% |
| 2019 Cherokee | 99 | 6% |
| 2018 Cherokee | 34 | 5% |
| 2017 Cherokee | 55 | 4% |
| 2016 Cherokee | 92 | 7% |
| 2015 Cherokee | 126 | 7% |
| 2014 Cherokee | 183 | 7% |
| 2000 Cherokee | 1 | 0% |
| 1999 Cherokee | 5 | 1% |
| 1998 Cherokee | 2 | 1% |
| 1997 Cherokee | 2 | 1% |
Other reported problem areas on the 2020 Jeep Cherokee
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.