2017 Jeep Grand Cherokee structure problems
10 owner complaints filed with NHTSA name the structure on the 2017 Jeep Grand Cherokee — 3% of all complaints for this model year.
What owners report
“The Hood Ajar message stays on and then the service auto start/stop unavailable message comes on. Hood is actually closed and this warning is incorrect but will have to stop car to try and reset it. Hood latch was replaced. First time did not fix it. Took it back and dealership did something else…”
filed Feb 23, 2026
“The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the "Liftgate Cannot Be Opened While Vehicle Is In Motion" message was displayed. Additionally, there was a burning odor detected after pressing the Auto Start/Stop button to start up the…”
filed Jul 31, 2023
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related service bulletins
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.J · Service Bulletin/Repair Instructions · issued Jun 5, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.H · Service Bulletin/Repair Instructions · issued Apr 1, 2026
Structure problems in other Grand Cherokee years
| Year | Reports | Share |
|---|---|---|
| 2025 Grand Cherokee | 3 | 5% |
| 2024 Grand Cherokee | 1 | 0% |
| 2023 Grand Cherokee | 9 | 2% |
| 2022 Grand Cherokee | 4 | 2% |
| 2021 Grand Cherokee | 4 | 1% |
| 2020 Grand Cherokee | 8 | 4% |
| 2019 Grand Cherokee | 9 | 3% |
| 2018 Grand Cherokee | 16 | 2% |
| 2016 Grand Cherokee | 11 | 4% |
| 2015 Grand Cherokee | 30 | 2% |
| 2014 Grand Cherokee | 65 | 3% |
| 2013 Grand Cherokee | 12 | 2% |
Other reported problem areas on the 2017 Jeep Grand Cherokee
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.