2011 Kia Sorento structure problems
268 owner complaints filed with NHTSA name the structure on the 2011 Kia Sorento — 18% of all complaints for this model year.
What owners report
“Just bought this from a private seller last week and was driving to work. The engine suddenly caught fire and the car essentially exploded and melted.”
filed Jul 8, 2026
“Non working door handles which is a KNOWN issue with Kia! Extremely dangerous obstruction in an event of an emergency where occupants need to get in and out of the vehicle. The ineffective door handles also makes the car less secure because someone who is not authorized can access the safety…”
filed Aug 23, 2024
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related service bulletins
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of…
CS2312_TSB_R2 · Service Bulletin/Repair Instructions · issued Jun 8, 2026TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of…
TSB_CS2312_R1 · Service Bulletin/Repair Instructions · issued Feb 19, 2026TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder…
TSB_CS2312 · Service Bulletin/Repair Instructions · issued Dec 18, 2025CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media…
CS2312_OWNR · Other · issued Dec 17, 2025
Structure problems in other Sorento years
| Year | Reports | Share |
|---|---|---|
| 2024 Sorento | 6 | 17% |
| 2023 Sorento | 2 | 2% |
| 2022 Sorento | 1 | 1% |
| 2021 Sorento | 5 | 2% |
| 2019 Sorento | 54 | 13% |
| 2018 Sorento | 9 | 4% |
| 2017 Sorento | 17 | 2% |
| 2016 Sorento | 107 | 9% |
| 2015 Sorento | 99 | 13% |
| 2014 Sorento | 160 | 16% |
| 2013 Sorento | 89 | 9% |
| 2012 Sorento | 35 | 4% |
Other reported problem areas on the 2011 Kia Sorento
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.