2012 Kia Soul structure problems

18 owner complaints filed with NHTSA name the structure on the 2012 Kia Soul — 4% of all complaints for this model year.

Structure complaints

share of all complaints

67,848 mi

median reported incident mileage

4 / 1

crash / fire reports

What owners report

“I was driving on the highway when I heard a whistle. When I arrived at my destination, I was surprised to see that the front driver’s side windshield trim panel was missing and flew off when I was driving. Earlier, I had a similar issue with the front passenger side trim panel. I reported these…”
filed Sep 15, 2025
“The contact owns a 2012 Kia Soul. The contact stated that the vehicle was repaired under NHTSA ID Number: 10247553 (Steering, Structure, Electrical System), and the vehicle intermittently failed to start. While driving at various speeds and while the vehicle was idling, the vehicle jerked and shut…”
filed Jul 3, 2025

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION: CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of…
CS2311_TSB_R4 · Service Bulletin/Repair Instructions · issued Jun 9, 2026
CUSTOMER SATISFACTION CAMPAIGN: POSTCARD OWNER RENOTIFICATION (CS2311) - This document is the owner renotification advising that Kia is conducting Customer Satisfaction Campaign. Kia has developed a new zinc-reinforced…
CS2311_OWNR_PC201 · Other · issued Dec 19, 2025
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of…
CS2311_TSB_R3 · Service Bulletin/Repair Instructions · issued Oct 18, 2024