2020 Mercedes-Benz Sprinter 2500 engine problems
15 owner complaints filed with NHTSA name the engine on the 2020 Mercedes-Benz Sprinter 2500 — 19% of all complaints for this model year.
What owners report
“Sudden complete engine failures occurred in my Mercedes-Benz Sprinter van during highway operation while transporting freight, creating a serious safety hazard due to immediate and total loss of engine power in active traffic conditions. The first engine failure occurred at approximately 303,000…”
filed May 14, 2026
“repeated EGR clogging and malfunction: bucking or stumbling behavior, inability to accelerate properly, disabled shifting affecting ability to slow or stop without excessive use of brakes, Limp Home Mode suddenly without warning including inability to maintain a safe speed on highway and speed…”
filed Jul 17, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related service bulletins
Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset with fault code P13DF00 or P300685 Complaint Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset. Information: All…
LI4920N075995 · Service Bulletin/Repair Instructions · issued Feb 24, 2026EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) – OM642, Sprinter 906/907 Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR…
LI14.20-N-073867 · Service Bulletin/Repair Instructions · issued Jan 16, 2026Complaint Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset. Information: All fault codes in the AdBlue® (SCR) control unit have been processed and corrected; however, fault codes P13DF00 and…
LI49.20-N-075995 · Service Bulletin/Repair Instructions · issued Jan 15, 2026
Engine problems in other Sprinter 2500 years
| Year | Reports | Share |
|---|---|---|
| 2022 Sprinter 2500 | 8 | 21% |
| 2021 Sprinter 2500 | 5 | 11% |
| 2019 Sprinter 2500 | 5 | 7% |
| 2016 Sprinter 2500 | 3 | 11% |
| 2015 Sprinter 2500 | 2 | 9% |
| 2014 Sprinter 2500 | 8 | 21% |
| 2013 Sprinter 2500 | 3 | 14% |
Other reported problem areas on the 2020 Mercedes-Benz Sprinter 2500
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.