2004 Turtle Top Terra Transport, 2002–2004 Turtle Top Van Terra Recall: ON CERTAIN BUSES, THE ELECTRIC DOOR MOTOR ASSEMBLY HANDLE (LEVER) COULD…
NHTSA campaign 04V149000 · Structure · filed Mar 24, 2004 · verified Jul 30, 2026
The defect
ON CERTAIN BUSES, THE ELECTRIC DOOR MOTOR ASSEMBLY HANDLE (LEVER) COULD POSSIBLY BREAK WHEN PULLING ON THE HANDLE FOR EMERGENCY RELEASE TO OPEN THE SIDE ENTRY/EXIT DOOR.
The risk
THIS COULD CAUSE THE HANDLE TO BREAK RESULTING IN PERSONAL INJURY TO OCCUPANTS EXITING THE VEHICLE.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
DEALERS WILL REPLACE THE DOOR MOTOR ASSEMBLY HANDLES. OWNER NOTIFICATION IS EXPECTED TO BEGIN APRIL 8, 2004. OWNERS SHOULD CONTACT TURTLE TOP AT 1-800-296-2105, EXTS 181 OR 131.
TURTLE TOP RECALL NO. RCN-040312.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Turtle Top | Terra Transport | 2004 |
| Turtle Top | Van Terra | 2002, 2003, 2004 |
Related recalls
More Turtle Top Terra Transport recalls
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- 2006–2014 Turtle Top Odyssey and 3 other models — Affected transit buses and MPV specialty vehicles are…
- 2006–2014 Turtle Top Odyssey and 4 other models — Platform side plate of the affected wheelchair lifts may…
- 2006–2010 Turtle Top Ford Odyssey and 2 other models — Over time with frequent use, the roll stop latches on the…
- 2010–2012 Turtle Top Odyssey and 4 other models — (SMI) Prolo roof hatches
Other campaigns involving Turtle Top vehicles
All Turtle Top Terra Transport recalls → · All Turtle Top recalls →
Source: NHTSA recall database, campaign 04V149000 (manufacturer number RCN-040312). Data last verified Jul 30, 2026.