2000–2004 Collins CGB, 2000–2004 Collins Cgo, 2000–2004 Collins CSB and 2 other models Recall: CERTAIN COLLINS SCHOOL BUSES EQUIPPED WITH SURE-LOK WHEELCHAIR TIE-DOWN…
NHTSA campaign 04V467000 · Equipment Adaptive/mobility · filed Sep 24, 2004 · verified Jul 30, 2026
The defect
CERTAIN COLLINS SCHOOL BUSES EQUIPPED WITH SURE-LOK WHEELCHAIR TIE-DOWN SECUREMENT ASSEMBLIES P/N 8625-13. THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY MAY BE OUT OF ALIGNMENT CAUSING THE LOAD PAWL NOT TO FULLY SEAT IN THE SPROCKET TEETH.
The risk
IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
SURE-LOK WILL NOTIFY AND PROVIDE A FREE REMEDY ON BEHALF OF COLLINS BUS. THE RECALL BEGAN AUGUST 16, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SURE-LOK CUSTOMER SERVICE AT 866-787-3565.
ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Affected vehicles
Related recalls
Other campaigns involving Collins vehicles
Source: NHTSA recall database, campaign 04V467000. Data last verified Jul 30, 2026.