2014 Infiniti Q50 Recall: Affected vehicles received a power steering software version that, should…
NHTSA campaign 13V588000 · Steering · filed Nov 20, 2013 · verified Jul 30, 2026
The defect
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.
The risk
The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Infiniti Q50 recalls
- 2012–2013 Infiniti M35 Hybrid and 5 other models — Driveshaft can fatigue and break
- 2021 Infiniti Q50 and 2 other models — A software error may deactivate the audio/video control…
- 2021 Infiniti Q50 and 4 other models — Front steering knuckle or rear axle housing may have…
- 2021 Infiniti Q50 and 1 other model — After detecting rapid acceleration, the Engine Control…
- 2018–2019 Infiniti Q50 and 25 other models — Additionally included are 2019 Nissan GT-R and Taxi and…
Other campaigns involving Infiniti vehicles
- 2011–2013 Infiniti QX56 and 2 other models — Gross Axle Weight Rating (GAWR) listed on the certification…
- 2025–2026 Infiniti QX80 and 2 other models — A software error may occur in the In-Vehicle Infotainment…
- 2019–2022 Infiniti QX50 and 3 other models — Engine bearings may have manufacturing defects that can…
Source: NHTSA recall database, campaign 13V588000 (manufacturer number R1310). Data last verified Jul 30, 2026.