2020 Toyota Highlander service brakes problems
34 owner complaints filed with NHTSA name the service brakes on the 2020 Toyota Highlander — 11% of all complaints for this model year.
What owners report
“I am submitting this complaint regarding a serious braking safety issue with my 2020 Toyota Highlander Hybrid Limited, which currently has approximately 70,000 miles. I brought my vehicle to Victory Toyota of Canton (46352 Michigan Ave, Canton, MI 48188) and reported to Service Manager John…”
filed Jul 26, 2026
“My 2020 Toyota Highlander hybrid sometimes has a brake slipping or surging sensation when I apply my brakes while stopping. It happens periodically and not every time. I have not taken it to a Toyota service station for this specific reason but I mentioned it while in for a recent oil change. They…”
filed May 12, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Service Brakes problems in other Highlander years
| Year | Reports | Share |
|---|---|---|
| 2024 Highlander | 8 | 21% |
| 2023 Highlander | 17 | 10% |
| 2022 Highlander | 34 | 15% |
| 2021 Highlander | 64 | 13% |
| 2019 Highlander | 17 | 4% |
| 2018 Highlander | 53 | 21% |
| 2017 Highlander | 28 | 11% |
| 2016 Highlander | 19 | 17% |
| 2015 Highlander | 15 | 8% |
| 2014 Highlander | 3 | 2% |
| 2013 Highlander | 16 | 8% |
| 2012 Highlander | 11 | 6% |
Other reported problem areas on the 2020 Toyota Highlander
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.