Ford Explorer 2002–2004 — technical service bulletin
Bulletin 04B15 · NHTSA communication 10007006 · issued May 1, 2004
Technical service bulletin
communication type
Power Train
component
2002–2004
model years
8
vehicle entries
Official summary
Rear axle date code inspection and service. Vehicles may have been built with an improper mix of rear axle lubricant and friction modifier additive. If so, the customer may experience noise and vibration while driving. *tt *mj
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.