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RecallGazette

Vehicle problems, recalls & safety intelligence

Cadillac Escalade 2000–2002technical service bulletin

Bulletin 02039 · NHTSA communication 10009578 · issued Oct 31, 2002

Technical service bulletin
communication type
Seats
component
2000–2002
model years
7
vehicle entries

Official summary

A defect that relates to motor vehicle safety exist on certain vehicles equipped with rearward folding head restraints on the second row seats. Product safety recall campaign 02039, rearward folding head restraints pinch point. Gm voicemail express. *tt

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.